KRISHNA KUMAR.S. went through a job interview and said:

S.KRISHNA KUMAR
Plot. No : 236 A “ RASMI ”
16/ 29,6TH Main Road, Nanganallur
Opposite to Nanganallur P.O, Chennai – 600 091
MOBILE – 09871026722/ 09313058276 / 044-22242691
E’ mail : skk_sarma@rediffmail.com /venlal@yahoo.com

Objective :
Looking for new job in the any one of the areas in Sales & Service, Vendor development , Quality Systems & Customer Service with a high growth & motivation oriented organization of repute, preferably in the Automotive, Industrial Products ,other manufacturing or marketing companies , willing to relocate .
Educational Qualifications :
1. Passed B.E (AUTOMOBILE ENGG) in first class from I.R.T.TECH ,Erode
(Tamil Nadu) in the year of 1993.
2 Passed M .B .A from MADURAI KAMARAJ UNIVERSITY, MADURAI
in the year of Nov- 1999 with the specializations in:-
a. Marketing and Advertisement & Sales promotions management

b. Material Management

Professional Experience :
1. Presently Working as “ Regn. Engineer – Sales, Service & Supplier Quality in M/s LUCAS INDIAN SERVICE LTD , Chennai and posted at Northern Region since from September 2000 .

( LIS is a 72 years old company and wholly owned subsidiary of Lucas-TVS Ltd -Leading manufacturer of auto electrical products and diesel fuel injection equipment in India. It is engaged in sales and service of auto-electrical and fuel injection equipment. LIS also handles marketing of other auto components include batteries, Beru glow plugs and LISPART range of auto components comprising light units, horns, filters, halogen bulbs, conventional bulbs, flashers, horn relays, head lamp relays, cables in the replacement market. LIS also has manufacturing facility at Chennai where Ignition coils & switches are manufactured.)
.

2
Job responsibilities in LUCAS INDIAN SERVICE LTD
• Handling sales and service activity through Lucas Dealers , OEM’S dealers and Institutional net work for our Auto electric products like Starters , Alternators , Batteries and Others .

• DGS & Defense sales co-ordinations

• Conducting Technical training to dealers, institutional customers & STUs

• New dealer development for sales & service and dealer up-gradation

• Conducting campaigns to increase the brand awareness .

• New Business opportunity Identifications for Sales & Service including
pre malignance the program called as Lucas – care .
• Market Research and CSI follow up

• Conducting Supplier Products Quality Audit for the branding products at vendors ( Incoming / process and final ) – products like Automotive batteries Automotive lights / Halogen bulbs / Conventional bulbs / Automotive filters / Horns / Relays / Flashers and power Transmission belts with the desired standards and vendor system audit and up gradation

• New Product Identifications and developing for replacement and Export market.

• New Vendor development for branding products

• Failure mode Evaluations and Actions ( FMEA)

• SQC analysis and Vendor performance rating ( QCDS)

• Warranty administrations

• Value Engineering

• Supply chain co-ordination

• Co-coordinator for TQM and ISO

2. Worked as Sr. Executive – Vehicle Service and Body shop in M/s ABT MARUTI
(Maruti Authorized Dealer) Chennai for 3.3 years (May 1997 to August 2000) with following responsibilities.
• Headed Workshop with the manpower of above 50 no’s approximately in service and body repairs shop.
• Trouble shooting
Field trouble report analysis and feed back reporting to MUL
Customer care
Service promotions like campaigns / free checks
Special Customer care Handling and Customer Satisfaction Index follow–up for JdPOWER

• MIS Reporting

• Insurance claim co-ordination to customers

3. Worked as Engineer in M/s DEEDI AUTOMOBILES Bajaj Authorized
Dealer at Nagercoil for Two year (April 1993 to May 1995.)

Carrier Achievements :
1. Awarded twice by MARUTI UDYOG LTD for Best Customer Care
1998. & 1999.

2. Appraisal Received from LUCAS INDIAN SERVICE for reduction of
Field Quality rejections for the year of 2002 – 2003 in the branding products.
Trainings Undergone:
• “Multipoint Fuel Injection in Petrol Engine Training Course” conducted by
“Maruti Udyog Limited” GURGAON.
• “National Level Auto Electrical Training Program ” conducted by
M/s Lucas – TVS, Chennai
• “Customer Care Manager” course conducted by “Maruti Udyog Limited” Gurgaon
and N.I.S. Delhi.
4
• Undergone one year GET – TECHNICAL from TAMIL NADU STATE TRANSPORT COPRPORATION. (1997 –1998)

• Under gone “Advanced Vendor development Training ”
Conducted by M/s Lucas – TVS, Chennai
o Undergone training for ISO and TQM from M/s.LUCAS – TVS ,Chennai

Software Knowledge :
Having Free Working Knowledge in MS – WINDOWS / EXCEL and AUTO CAD 2000
General Informations :
1. Date of Birh : 24 .03 .1972
2 Languages Known : English / Hindi and Tamil
3 Father’s Name : Mr.S.SUBRAMONIA SARMA
4 Strength : 1. Open to new challenges & opportunities in life.
2. Ability to plan and organize work
3. Ability to work independently as well as in a Team environment.
4. Observation Skills & Public Relations
5 Weakness : Not identified
6. Others : Having Valid driving license for LMV and Two wheelers
7. Hobbies : Playing Cricket,Music listening & Net browsing
8 . CTC : 2.3 LACS / Anuum
9. Min Joining period : 30 to 45 days
10 .Permanent Address : 4 – 98 Paravathi puram Gramam ,
Vettornimadam p.o
Nager Coil – 629003 (Tamil Nadu )
-sd /-
S.KRISHNA KUMAR